Coordinate market research and competitive analyses. Develop strategy and creative materials for customer communications plans. Design and coordinate marketing campaign implementation.

Develop business plans for use in evaluating viability, obtaining financing, and attracting customers for new or expanding businesses.

Develop and implement public relations plans and strategies. Produce print materials, place stories, write news releases and fact sheets, as well as supervise video productions.

Creative Services
Write copy for brochures, newsletters, presentations, and creative materials. Provide direction for graphics, print, and video production. Other specialties include new customer kits, speeches, customer service employee training videos and handbooks.

Winner - Bronze Peak Award - 2004 Denver Video Festival
30 second cross-promotional TV spot for Cox Digital Cable

Update existing marketing materials, incorporating product or service improvements and changes.

Identify and manage creative suppliers and organize internal resources to complete projects in a timely manner.

Websites
Create content for new Websites, edit existing Websites, and identify resources for programming, hosting, and maintaining Websites.

Training
Write cable-specific case studies, training materials, and employee incentive programs, including video and print materials such as leader/facilitator guides.

Conduct and analyze focus group research for use in developing marketing plans and training customer contact staff.

Provide employee training and educational resources for specific needs including marketing, new product information, and customer service.

Cable/Wi-fi Franchise/Refranchise Proposals
Recommend bid strategies and prepare documents submitted to regulatory authorities. Identify and organize internal and external resources, write and edit materials and supervise consultants and production as needed to meet stringent deadlines. Recent projects include proposals for municipal wi-fi communication systems.

Coordinate needs assessment and community ascertainment research, including identifying experts, recommending strategies and writing summaries.

Develop three-year renewal plans, analyze Requests For Proposals, organize internal resources to gather or create responsive information, identify outside experts to add credibility and help negotiations with franchise authorities.